Parent to Parent of NYS
Coordinator for the Family to Family Health Care Information and Education Center Hours:
Part-time, minimum of 20 hours per week
Location: NYC or Staten Island office of Parent to Parent of NYS
Parent to Parent of NYS holds a federal grant through the Maternal and Child Health Bureau (MCHB) to operate New York State’s Family to Family Health Care Information and Education Center (F2F HIC). The Center provides information and referral services, training and support to families raising children with special health care needs (CSHCN). CSHCN include children with physical, developmental, emotional and/or behavioral needs. CSHCN may or may not have developmental disabilities.
Parent to Parent of NYS is currently seeking a Coordinator for the F2F HIC. To achieve statewide impact, the Coordinator will work collaboratively with the F2F HIC Project Director and Regional Coordinators across NYS.
The Coordinator assists families in navigating the health care system, provides training and information for families and professional partners, and facilitates family involvement in leadership activities. Duties include but are not limited to assisting families: (a) ensure that medically-necessary services for their CSHCN are received and by all means possible covered by health insurance, (b) develop effective partnerships with health care and other service providers, (c) keep their children at home and in their communities by ensuring access to needed community based support services in childcare, schools, after school programs and in their homes, (d) receive the emotional, parent-to-parent support needed to assist them in parenting a CSHCN, (e) better understand health care delivery models, (f) transition from pediatric to adult health care, and (g) develop a recordkeeping system for health care information.
Coordinators of the Health Care Information Center will assist with the creation and dissemination of information, workshops and training materials as needed to meet the needs of parents including information and training materials related to parent leadership development, implementation of Medical Homes and the Affordable Care Act.
Coordinators are expected to strengthen family-professional partnerships and awareness of Parent to Parent of NYS by developing and maintaining links with public and private agencies, community based organizations, health care providers, parent organizations, and support groups. Coordinator will be responsible for community outreach within their region, including outreach to underserved families, and for recruiting and growing the network with new Support Parent volunteers. Support Parents provide a safe listening environment and a wealth of information to families of individuals with special needs.
Travel Requirements: regular travel in NYC area and occasionally Long Island; attendance at our Annual Staff Retreat held in upstate NY; ability to travel nationally once per year to activities sponsored by MCHB, Family Voices, and/or the Association of Maternal and Child Health Programs (AMCHP) is preferred.
• Knowledge of national, state and local resources and programs serving NYS children with special health care needs and their families
• Knowledge of the challenges associated with accessing health care and the skills necessary to be an effective partner within the health care system
• Ability and desire to think innovatively, take initiative, and solve problems
• Excellent organizational skills and ability to work independently and collaboratively • Good communication and telephone skills
• Must be comfortable speaking to groups
• Experience in presenting webinars or willingness to learn
• Ability to build relationships and collaborative partnerships
• Working knowledge of computers including the ability to do internet research and experience using Microsoft Office applications
• Ability to maintain accurate records, collect required data, and document activities and accomplishments
Education and Experience:
- Minimum of an Associate Degree
- Personal experience advocating for or parenting a child with special health care needs
- Bilingual candidate preferred
Expectations and Qualities of a Successful Parent to Parent Coordinator:
- Empathetic, active listener who listens objectively, carefully and patiently
- Respectful of others and of others’ opinions and beliefs
- Supportive of parents
- Passionate about the importance of parent to parent support
- Encourages parents to try new options
- Empowers parents
- Avoids creating dependency, avoids assumption of case manager role
- Ability to communicate professionally
- Able to work independently and take ownership with little supervision
- Able to develop collaborative relationships with staff members and other partners
Send letter of interest and resume by July 11, 2014 to:
Parent to Parent of NYS P.O. Box 9212 Schenectady, NY 12309 Fax: 518-393-9607
Email: firstname.lastname@example.org www.parenttoparentnys.org